Terms of Service

1. Acceptance

By creating an account or using Shibiki (the "Service"), you agree to these Terms. If you do not agree, do not use the Service. Shibiki is operated during the beta by Mathieu Hara, France ("we", "us") ; a SAS Shibiki (in formation) will succeed to the operation upon incorporation, at which point these Terms will be re-issued to reflect the new operating entity.

2. What Shibiki is — and is not

Shibiki is a process-driven trading-log and risk-control tool. It observes trades you execute on your own brokerage and prop-firm accounts, computes edge analytics, and lets you push hard risk limits to a broker-side expert advisor (EA) that you install on your own machine or VPS.

Shibiki does not :

• Provide investment advice, trade recommendations, or signals.
• Execute trades on your behalf without your local EA running them.
• Hold custody of your funds — brokerage capital lives at your broker.
• Guarantee profits, performance, or recovery of losses.

Trading involves substantial risk of loss. You are solely responsible for every order placed under your account, including those routed by the local copier / EA based on rules you configured.

3. Eligibility & account

You must be at least 18 years old and legally able to enter into binding contracts. You are responsible for keeping your credentials confidential and for all activity under your account. Notify us immediately at support@shibiki.com of any unauthorised access.

4. Connected accounts & broker credentials

When you connect a brokerage or prop-firm account, you authorise Shibiki to read execution data and (optionally) issue risk-limit instructions to the EA running on your VPS. Broker credentials are encrypted at rest with a per-deployment master key.

You acknowledge that Shibiki cannot guarantee the correctness, latency, or availability of third-party broker APIs, MT5 EAs, or VPS providers. You agree to test risk limits with a demo account before applying them to live capital.

5. Subscription & billing

Paid plans renew automatically at the end of each billing cycle. You can cancel at any time from the in-app billing portal ; cancellation takes effect at the end of the current cycle and you retain access until then.

Refund policy : full refund within 14 days of the initial paid subscription. No refunds on subsequent renewals. Cancellation at any time prevents the next renewal from being charged.

Beta period : access is currently free during the beta ; no card is required, so no refund clause applies to beta accounts. Pricing and paid plans will start once the SAS is incorporated and Stripe is enabled.

Payments are processed by Stripe. By subscribing you accept Stripe's terms of service.

6. Acceptable use

You agree not to :

• Reverse engineer, decompile, or attempt to extract source from the Service.
• Use the Service to violate any law, regulation, or third-party right.
• Resell, white-label, or expose the API to other end-users without a written agreement.
• Abuse rate limits, scrape, or perform load testing against shared infrastructure.

7. Intellectual property

All rights, title and interest in the Service, its source code, design, algorithms, and marks remain with Shibiki. You retain ownership of your trading data, journal entries, and analytics you generate ; we are granted a limited licence to process them solely to operate the Service.

8. Disclaimer

THE SERVICE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Shibiki does not warrant that the Service will be uninterrupted, error-free, or that risk-limit instructions will reach the broker in time to prevent every breach.

9. Limitation of liability

To the maximum extent permitted by law, in no event will Shibiki be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost trading opportunities, or losses on trades. Our total liability arising out of or related to the Service is capped at the amounts you paid us in the twelve (12) months preceding the claim.

10. Termination

We may suspend or terminate your account if you violate these Terms or if required by law. You can close your account at any time from settings ; on closure we will retain de-identified analytics and delete your personal data within 30 days (see the Privacy Policy).

11. Governing law

These Terms are governed by the laws of France. Disputes will be resolved in the competent courts of Paris, France. Consumer users domiciled in the European Union retain the mandatory protections of their local consumer-protection laws where those laws grant broader rights.

12. Changes

We may update these Terms. Material changes will be notified via email or in-app at least 14 days before they take effect ; continued use after the effective date constitutes acceptance.

13. Contact

Questions : support@shibiki.com.